Order & Shipping

Multiple Orders, Shipping Address & Return Policy Information

Multiple Orders
Shipping Information
Sample Shipping Schedule
Return Policy

Multiple Orders

For your shopping convenience you can select multiple gifts and ship them to different locations. It is simple and easy by following the following instructions and example **list an example here like the check out page instructions with multiple orders showing**

  • Select the item you want to order.
  • If it is for you – Select Myself
  • If it is a gift   -   Select Other
  • You will then be prompted to list the name, ship to address, gift message and other information regarding the order. You can also add additional items to be sent to this person.
  • If you would like to order a gift for another person, select Other again and continue with the prompt and information on the second gift recipient.
  • You can select as many gifts and different ship to addresses as you would like.
  • For your convenience, these individuals will stay in your Wonderland Gift Registry for future gift giving.
  • If you have a Corporate Account, and have a large number of guests to register, or have any questions, we will help you with instructions on how to download your address book.

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Wonderland Shipping Information 

Priority Shipping – USPS
Orders that are shipped Priority should arrive at your doorstep 3 – 5 business days from your order. Orders placed by 11:00 am P.S.T are generally shipped the following day. Orders placed after 11:00am P.S.T. are generally shipped in 2 days.  Custom orders and seasonal delays can add to the timeline and delivery.  Please allow a 2 - 3 business day delivery grace period as these are estimated delivery dates and not guaranteed.

Overnight Shipping – USPS
Orders that are shipped Overnight should arrive at your doorstep within 2 business days   from your original order, excluding Saturday and Sunday. Orders placed by 11:00 am P.S.T. are generally shipped the following day and arrive the following weekday.  Custom orders and seasonal delays can add to the timeline and delivery of your order.  These are estimated delivery dates and not guaranteed.

Tracking Information
You can Track your Order online the day after it ships. Please complete the Order ID Number and Billing Zip Code. Please call our Customer Service Department if you have any questions regarding your order.Specific Date or Holiday Shipment Date?
Use our Buy Now – Ship Later Program

Place your order today; pay for it today and we will guarantee that it will be delivered on the future date you designate. Select "Buy Now – Ship Later"" upon check out and then choose your desired delivery date. Priority Shipping charges apply per order. This Wonderland Bakery Feature is perfect for organizing all your gift giving!

Wonderland Bakery Gift Cards
Not certain what to give? We can add a Wonderland Bakery Gift card to accompany any order or ship directly. Our Wonderland Bakery Gift cards are available starting at $25, never expire and you can use online or in the store.
 I would like to order a Wonderland Bakery Gift Card.

Wonderland Bakery E-Gift Cards
Not certain what to give? Send an E-Gift Card for future use. Our Wonderland Bakery E-Gift Cards come in any denomination over $25. and never expire. We will send a Wonderland Bakery electronic card announcement and notification with your gift card message too!
I would like to place a
Wonderland Bakery E-Card Gift.

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Sample Shipment Schedule

The schedule is an estimated date that your order will ship from Wonderland Bakery.  Please allow 1 - 4 days from this date for arrival.  Overnight should take 1 day, Prioiry 2 - 3 days.  These are estimates and can vary depending on season, weather & if your order is custom designed.

 (Pacific Standard Time)

 

 

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Wonderland Return Policy

Our Guarantee 

Wonderland Bakery guarantees satisfaction. If you are unhappy with an item, please email us immediately. Please include Your Name, Telephone number, Order number and explanation of the problem.
Within 1 business day, a Wonderland Bakery Customer Service Specialist will contact you to discuss
.

  • Refunds or replacements will only be given if your order arrives to you damaged.
  • Orders sent to a wrong or incomplete address are not guaranteed.
  • Food items and perishables cannot be returned.

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If you have any questions regarding your order or products:
Email: 
Info@WonderlandBakery.com 
Customer Service: (888) WB Cookie ~ (888) 922-6654
 (949) 640 9095  
Hours:10am - 7pm  Monday- Friday  (PST)
10am - 5 pm Saturday (PST)

 

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